Leonid Secures its 50th Loki Customer - All VoIP News

Over 50 clients using Loki to enable then and there generation cloud communicationsFalls Church, Virginia May 30, 2012

Until recently, adoption of VoIP (Voice over Internet Protocol) and advanced communications lagged expectations, however that?s no longer the case: according to a recently released study by Infonetics, global service provider revenue from business and residential/SOHO VoIP (Voice over Internet Protocol) services totaled near $58 billion in 2011, up 16% from the previous year, during business VoIP (Voice over Internet Protocol) phone line revenue over doubled and cloud based hosted PBX and unified communications seats increased 44%. Together, new mobility services, cloud services, and enterprise video are beginning to take off as then. This is requiring service providers to rapidly retool their support systems ? the ?back office?, also as add a new range of end user controls.

Howard Freidman, Leonid CEO notes ?Leonid has quadrupled its customer base in just over two years, a clear validation of the Leonid architecture and the cost effectiveness of the Loki suite. Now with this massive uptick in growth in cloud communications services, the need for improved support systems is acute and Loki is the only solution that addresses this with a modular, extensible architecture that rapidly solves the current problem during paving the way for ongoing integration of new cloud services.?

Scott Hoffpauir, BroadSoft Chief Research Officer, said: ?Enterprises are rapidly shifting to cloud-based Unified Communications services, and we believe BroadSoft is best positioned to enable our telecommunications service provider clients to meet this market demand. In our view, Leonid has bolstered the successful deployment of UC services by dozens of BroadSoft clients, and we believe the Loki suite helps our clients accelerate service adoption and become far more efficient in the delivery of their Unified Communications services.?

Since most service providers have numerous existing support systems, the modular nature of the Loki suite is an enormous benefit. The Loki activation and user interface modules can be implemented in weeks with immediate ROI via more salable and scalable VoIP services and without taxing internal IT resources. Over time, if the service provider chooses to, they can extend the functionality of these modules to cover other cloud services, and ultimately implement the concept of ?extended CRM? ? using additional Loki modules to extend industry leading CRM platforms to serve as the back office for the cloud, in other words than creating but one more stand-alone IT system that needs to be integrated and maintained.

Leonid Systems makes cloud communications more salable and scalable with modular software for provisioning, end-user device and service management, and integrated lead-to-cash customer life cycle management. Over 50 telecom service providers world-wide rely on Leonid for modern, extensible back office and customer support systems that complement Broadsoft, Sonus, Cisco and other VoIP, 4G/LTE (Long Term Evolution, latest standard in the mobile network technology) and unified communications platforms. Leonids? modular Loki suite is a dramatic departure from traditional monolithic operational support systems, extending industry leading CRM platforms including Salesforce.com and SugarCRM to allow complete order to cash customer life cycle management.

BroadSoft is the leading provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol network. The Company's core communications platform enables the delivery of a range of enterprise and consumer calling, messaging and collaboration communication services, including private brand exchanges, video calling, text messaging and converged mobile and fixed-line services.

ihop statins chardon sean young juan pablo montoya free pancakes at ihop martina navratilova